Front Desk & Administrative Executive (Luxury Hospitality Focus) - Bali

Join Reolink Technology, a global leader in smart security solutions, as our Front Desk & Administrative Executive in the vibrant heart of Canggu, Bali. This is a unique opportunity to blend administrative excellence with hospitality-driven customer service in a luxury-focused environment.

As a Front Desk & Administrative Executive, you'll be the first point of contact for our guests, ensuring their stay is seamless and memorable. You'll manage reservations, check-ins, and check-outs using our proprietary system, while also handling administrative tasks like document processing and guest inquiries. This role is ideal for someone who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations including check-ins, check-outs, and guest inquiries
• Process reservations and bookings using our in-house system
• Handle administrative tasks such as document processing and record-keeping
• Ensure compliance with hotel policies and procedures
• Provide exceptional customer service to guests and staff alike
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations
• Maintain a clean and organized front desk area
• Assist in event planning and coordination as needed

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or administrative roles, preferably in a luxury hospitality setting
• Fluency in English and Bahasa Indonesia
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work under pressure and meet tight deadlines
• Previous experience in a luxury hotel or high-end resort is a plus
• Passion for delivering exceptional customer service

🛠️ Keahlian

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