Customer Retention Canvassing Specialist - Solo

Astra Credit Companies is seeking a motivated Customer Retention Canvassing Specialist to join our team in Surakarta. In this role, you will be responsible for direct selling, customer engagement, and data collection to enhance our multiguna product offerings. Your efforts will directly contribute to improving customer satisfaction and retention rates. As part of our commitment to excellence, we offer a competitive salary and a supportive work environment.

Surakarta, known for its rich cultural heritage and vibrant community, provides an ideal setting for this role. You will have the opportunity to work with a diverse range of customers, applying your sales and customer service skills to build lasting relationships. This position is perfect for someone looking to make a tangible impact in the financial services industry while growing professionally.

📋 Tanggung Jawab Pekerjaan

• Conducting door-to-door canvassing to promote our multiguna products and services.
• Building and maintaining strong customer relationships through effective communication and engagement.
• Collecting and analyzing customer data to identify opportunities for product enhancement and service improvement.
• Providing exceptional customer service and addressing customer inquiries and concerns.
• Achieving and exceeding sales targets through strategic selling techniques and customer insights.
• Collaborating with the sales team to ensure consistent performance and customer satisfaction.
• Participating in training and development programs to enhance sales and customer service skills.
• Maintaining accurate and up-to-date records of customer interactions and sales data.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in direct sales, customer service, or related fields.
• Proven track record of achieving sales targets and building customer relationships.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Familiarity with data collection and analysis tools such as Microsoft Excel or Google Sheets.
• Valid driver's license and reliable transportation.
• Willingness to travel and work in various locations within Surakarta.

🛠️ Keahlian

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